Privacy statement

Hoofs is a digital studio in the Netherlands. This statement explains which personal data we process, why, and which rights you have. Questions? Mail hello@hoofs.studio.

What we process

When you contact us we process your name, email address and the content of your message. When you work with us we also process what the project and its administration require: contact details, company details, quotes, invoices and the communication in our client portal. Our server keeps technical logs (such as IP address and timestamp) for security and debugging.

Why we process it

We process this data to perform our agreement with you (projects, quotes, invoicing and the client portal), to meet legal obligations (such as the Dutch fiscal retention duty for invoices) and on the basis of our legitimate interest in a secure, working website.

Retention

We keep invoices and quotes for seven years under the Dutch fiscal retention duty. Your portal account is kept for as long as the client relationship lasts; after that we delete or anonymise it. Contact emails are kept as long as handling them requires.

Cookies

This site uses no tracking or marketing cookies and no analytics. The client portal sets one functional cookie to remember your login session. No consent is required for that.

Who we share data with

We do not sell data. We only share with parties needed to deliver our service: our hosting provider and our email provider, under data processing agreements. Beyond that we only share when the law requires it.

Your rights

You have the right to access, correct and delete your data, and to object to processing. Mail hello@hoofs.studio and we will respond within a month. If you disagree with how we handle your data you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).